FAIR – Financial Advice, Information & Resilience

FAIR Logo final v2

FAIR (Financial Advice, Information & Resilience) is a new project which aims to make advice and financial information services more accessible for people over 50.

Support and advice will range from form filling, accessing information online, understanding benefits, including how you could apply, and how to get the best consumer deals such as utilities.

The key objectives of the FAIR project are to:

  • More accessible advice and financial information services for people over 50
  • More people over 50 helping to deliver advice and information services
  • More people over 50 getting financial advice
  • More people over 50 feeling more financially resilient
  • Better knowledge of entitlement
  • Reduced barriers to getting advice

The project is being delivered through a new partnership of 11 local voluntary sector providers led by Citizens Advice Torbay. The partners are: Age UK Torbay, Brixham Does Care, Homemaker South West, Healthwatch Torbay, Mencap, Sanctuary Housing, Torbay Advice Network, YES Brixham Limited, VisualEyes Torbay – formerly Brixham Blind Club and the Crafty Fox Café ‘n’ Hub.


Whilst this is a Torbay wide project it will be working with four distinct communities

  • Brixham – Visualise, YES and Brixham Does Care
  • Foxhole – Crafty Fox Café and link with Great Parks Community Centre
  • Watcombe, Barton and Hele with services being developed at the Acorn Centre
  • Older people with Learning Disabilities – this work is being led by Mencap

FAIR launched in May and volunteers are being recruited and trained to provide a range of support in their local communities.

If you would like to find out more about FAIR, contact the project Co-ordinator, Susan Bottomley on 07706 714366 or email: susan.bottomley@torbaycitizensadvice.org.uk.